Privacy Policy
Last updated: April 2026
Who we are
Counselling to Change is a counselling service operated by Leny. Our website address is counsellingtochange.co.uk.
What data we collect
When you use our contact form, we collect:
- Your name
- Your email address
- The details of your inquiry
This information is used solely to respond to your inquiry and is not shared with third parties except as described below.
Third parties
- Netlify: Our website is hosted on Netlify, which processes form submissions on our behalf.
- Google Ads: If you consent, Google Ads conversion tracking may be used to measure advertising effectiveness. Google Privacy Policy.
Cookies and tracking
Our website uses the following types of cookies and tracking technologies:
- Essential: Required for the website to function (e.g., storing your cookie consent preference in local storage). Always active.
- Analytics: If you consent, we use Google services to understand how visitors use our site. These collect anonymous data about page views and interactions.
- Advertising: If you consent, we use Google Ads (conversion tracking) to measure the effectiveness of our advertising campaigns. This may involve sharing data with Google for ad personalisation.
No analytics or advertising scripts are loaded until you give consent. You can manage your cookie preferences via the consent banner shown when you first visit the site, or at any time by clicking the "Cookie Settings" link in the footer.
For more information about how Google uses your data, please visit Google's Business Data Responsibility site.
How we protect your data
Form submissions are processed securely through Netlify. We do not store personal data beyond what is necessary to respond to your inquiry.
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
Contact
If you have questions about this privacy policy or your data, contact us at:
Email: counsellingtochange@gmail.com
Phone: 07484346305